You decide.
Callie coordinates.
Callie handles the maintenance back-and-forth.
Alex’s sink is leaking. Friday, 1–4 works. May I ask Rivera Plumbing to come out?
Yes, use Rivera.
Alex confirmed Friday at 2. Rivera is booked. I’ll check with Alex after the visit.
Keep your setup.
Bring in Callie.
We set up Callie around your software, vendors and approvals during onboarding.
Discuss your setup
Calls
Text messages
Email us
Questions,
answered.
How Callie fits into your day.
Can Callie work with our existing vendors?
Yes. You choose the vendor for each request, and Callie coordinates with them.
Who approves repairs and vendor visits?
You do, including emergency dispatch. Callie coordinates within your instructions.
Will I get a text for every tenant message?
No. You receive decisions and meaningful updates, with routine overnight developments in a morning digest.
How does Callie handle after-hours maintenance?
Tenants can call or text. Emergencies need your approval; immediate danger calls for 911. How it works.
What happens if a vendor doesn’t respond?
Callie follows up and brings you the next decision.
Do tenants need to download an app?
No. Just call or text. Photos and videos work by text.
What can I try during a Callie demo?
Speak to Callie as a tenant and see the resulting maintenance request. Book a demo for a walkthrough of the full workflow.
